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SERVICE SELECTION GUIDE

Choose the Right
CargoLink Service

This guide helps you choose the most suitable booking category in the CargoLink app for deliveries, cargo, construction haulage, towing, lifting, water, waste, septic, container, and specialized requests.

You Don’t Need to Know Truck Types

At CargoLink, we believe logistics should be simple. You don’t need to understand truck brands, fleet technicalities, or engine specs. You just need to know what you want to move. Simply pick the service category that best matches your job, and our professional dispatch system handles the rest.

Common Choices Customers Ask About

Small Delivery vs. Pickup

Choose Small Delivery for documents, small parcels, or single items that fit in a car. Choose Pickup for multiple boxes, small furniture, or appliances up to 1 ton.

Pickup vs. Standard Flatbed

A Pickup is perfect for light commercial goods and palletized items. Switch to a Standard Flatbed for longer cargo like timber or pipes that exceed a small truck bed.

Standard vs. Heavy Flatbed

Standard Flatbeds handle general construction materials and equipment. Heavy Flatbeds are required for oversized machinery, heavy block loads, or large structural steel.

Light Tipper vs. Heavy Tipper

Light Tippers are best for residential aggregate delivery. Heavy Tippers are built for bulk quarry transport and large-scale construction site excavations.

Standard Tow vs. Recovery Crane

Standard Towing is for simple car breakdowns on clear roads. Recovery Crane Trucks are mandatory for overturned vehicles, off-road retrieval, or complex accidents.

Light Crane vs. Heavy Lifting

Light Cranes are perfect for lifting roof sheets or small engines. Use a Heavy Lifting Truck for industrial generators, containers, or structural concrete works.

When to use Other Specialized Vehicles

This category is for jobs that require specific tanks or specialized bodies, such as sewage and septic services, dedicated waste removal truck, or liquid transport for commercial projects.

Identify Your Load

Start by identifying exactly what needs to be moved or done—whether it's materials, equipment, cargo, or a recovery situation.

How to Choose a Service

Selecting the right category ensures you get the most efficient vehicle and professional response for your specific job.

01

Determine Scale

Think about the scale and nature of the job: Is it small, medium, heavy, bulk, recovery-related, lifting-related, or specialized?

02

Select & Book

Choose the closest matching service type in the app and include accurate job details to ensure the right fleet is dispatched.

03

Service Categories and When to Use Them

Small Delivery

Best for: Small parcels & retail items

Documents, single boxes, small grocery items

Choose this for items that fit in a standard car or small van and need quick, door-to-door delivery.

Heavy Flatbed Cargo

Best for: Industrial materials & large equipment

Steel beams, large machinery, wholesale pallets

Select this for high-volume commercial loads requiring heavy weight capacity and open access.

Container Haulage

Best for: Shipping container transport

20ft containers, 40ft containers

Choose this when moving full shipping containers from ports to your business or home site.

Heavy Crane / Lifting Truck

Best for: Massive industrial lifts

Concrete barriers, large generators, bulk construction lifting

Use for heavy-duty commercial projects requiring significant reach and lifting power.

Pickup / Small Truck Cargo

Best for: Household bulky items & furniture

Bed frames, small appliances, multiple retail bags

Pick this when you have items too large for a regular car but don't require heavy commercial lifting.

Light Tipper

Best for: Bulk loose materials for home projects

Sand, topsoil, gravel for driveways

Choose this for small-scale construction or landscaping jobs where loose material needs to be dumped.

Water Delivery Truck

Best for: Potable and non-potable water supply

Tank filling, swimming pools, construction site water

Use this for rapid replenishment of water tanks across any parish on the island.

Sewage / Septic Truck

Best for: Septic system maintenance

Septic tank pumping, waste management services

Choose this for professional septic and sewage handling services at your home or business.

Standard Flatbed Cargo

Best for: Palletized goods & long materials

Construction lumber, shop inventory, palletized bags

Use this for items that need to be loaded from the side by a forklift or are over 8ft long.

Heavy Tipper

Best for: Large scale excavation & site prep

Rough fill, large boulders, bulk construction waste

Pick this for commercial construction sites or large-scale land clearing needs.

Standard Tow Truck

Best for: Everyday car breakdowns & light transport

Passenger cars, small SUVs, motorcycles

Pick this for standard roadside assistance when your vehicle is movable on its own wheels.

Other Specialized Vehicle

Best for: Unique or complex logistics

Custom rigs, multi-stop routes, specialized cargo

Select this for any job that doesn't fit standard categories. Our dispatchers will review your specific details.

Service Selection FAQs

What if I am not sure which category to choose?

Use this guide to find the closest match. If you are still uncertain, select the 'Other Specialized Vehicle' category or use our 'Need Help Choosing?' feature to message our dispatchers directly for guidance.

Do I need to know the exact truck type?

No. CargoLink simplifies the process by organizing the market by service type. Just pick the category that matches your cargo or task—our platform handles the technical fleet assignment for you.

What should I do if my job is unusual or complex?

For complex extractions, heavy lifting, or very large commercial jobs, we recommend using the support snippet to reach out before booking. This ensures we assign the exact asset required for your project.

Can I add notes and photos to help explain the job?

Yes. Providing photos and precise landmark notes during the booking process is highly encouraged. It gives our dispatchers and operators clear context, especially for recovery or difficult-access sites.

What if I choose a category and the job needs review?

Our dispatchers review every booking. If your job details suggest a different vehicle class is better suited for safety or efficiency, we will contact you to discuss any necessary adjustments before dispatching.

What to Include in Your Booking

To ensure the most efficient service and accurate matching of vehicles, please include the following details in your CargoLink app booking:

  • Clear pickup or service location
  • Drop-off location if applicable
  • Landmark or access notes for precise arrival
  • What needs to be moved or done
  • Quantity or load size in simple terms
  • Any access limitations (narrow roads, low branches, etc.)
  • Whether loading help is needed
  • Photos of the job or cargo if helpful
Important Note

This guide helps customers choose the most suitable category, but final service assignment and vehicle dispatch may depend on actual job details, access, and operational review where needed to ensure safe and successful delivery.

Ready to Book with Confidence?

Use this guide, choose the best matching category, and book in the app for Grenada's most professional logistics platform.

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