Who This Page Is For
Owner-drivers who operate their own truck
Independent truck owners who may drive or appoint a driver
Operators who work with a separate approved driver
Specialized truck operators where applicable
This Operator Onboarding page is for independent professionals crossing the logistics sector in Grenada.
In some cases, the owner and driver may be the same person. In other cases, they are different people. Wherever it applies, both the owner and the main driver must be verified before you can complete onboarding.
Why Join CargoLink
CargoLink is building a more organized, reliable logistics network for Grenada. As an operator, you benefit from:
- Structured booking opportunities instead of random one-off jobs
- Professional dispatch support and clearer instructions
- Clearer standards around documentation, safety, and service
- Organized onboarding so you know what is needed at each step
- Better coordination between customers, dispatch, and operators
What You Need to Apply
To move smoothly through onboarding, make sure you have the following details ready:
Identity & Authorization
- Owner details
- Driver details
- Valid driver licence
- Owner authorization (where different)
Vehicle Records
- Vehicle registration
- Valid insurance details
- Vehicle photos
- Capacity, dimensions, and equipment details
Financial & Logistics
- Payout details & bank-account proof
- Driver availability / operating hours
- Licence restriction disclosures
- Accident & experience disclosures
How Onboarding Works
We use a structured, seven-stage process so your onboarding stays clear, documented, and predictable.
01
Initial interest and pre-screening
02
Self-enrollment and document submission
03
Administrative review and verification
04
In-person verification and truck inspection
05
Rules acknowledgment and onboarding / training
06
Service-class mapping and dispatch setup
07
Final activation and early performance review
What CargoLink Reviews
During onboarding, we review the information you submit and confirm that you and your vehicle are suitable for the services we offer. This includes:
- Identity and driver eligibility
- Owner-driver relationship where relevant
- Licence validity and restrictions
- Registration and insurance status
- Vehicle class, body type, and equipment
- Payout beneficiary details
- Bank proof and payout verification
- Availability and operating hours
- Service eligibility
- Readiness for dispatch and customer service
In-Person Verification
Before final activation, CargoLink may complete an in-person verification. This can include:
- Checking original documents
- Confirming the person presenting matches the documents
- Inspecting the actual truck you intend to use
- Reviewing vehicle condition and operational readiness
- Confirming the vehicle class, body type, and equipment
Where practical, onboarding may take place at a suitable location agreed with you so that documents, vehicles, and equipment can be reviewed properly.
Important Rules Before Going Live
To protect customers, operators, and CargoLink, active operators must agree to and follow these rules before going live:
- Only perform the approved service categories assigned to you
- Keep all required documents valid and up to date
- Provide accurate, honest information at all times
- Follow CargoLink procedures and use the correct support channels
- Do not use unauthorized substitute drivers
- Maintain professional conduct with customers, dispatch, and partners
- Comply with proof-of-delivery (POD) and evidence requirements
- Ensure payout details are complete, accurate, and verified
- Do not work through a directly competing logistics platform in Grenada as an active CargoLink operator without prior written approval
Operator Onboarding FAQs
Who can apply as a CargoLink operator?
Owner-drivers, independent truck owners, and specialized operators who meet CargoLink’s basic eligibility, documentation, and service standards for Grenada.
Can the truck owner and driver be different people?
Yes. The owner and driver can be the same person or different people. Where they are different, both must be identified, verified, and authorized before onboarding is completed.
What happens after I submit my information?
CargoLink will review your details, request any missing information, and then invite you to complete in-person verification and truck inspection before final activation.
Will my truck be inspected before activation?
In most cases yes. CargoLink may inspect your truck, review its condition, and confirm that it matches the documents and service class you are applying for.
Do I need payout and bank verification details?
Yes. To protect you and your payouts, we require clear payout instructions and supporting bank-account ownership proof for the approved payee before we complete activation.
Do I need forms before going live?
You should review the relevant onboarding forms in advance so you understand the requirements. Some forms must be completed and acknowledged before you can start receiving bookings.
Forms You May Need
As part of onboarding, CargoLink may ask you to complete or review specific forms so that your records stay organized. These may include:
- Operator application details
- Owner authorization (where owner and driver differ)
- Payout beneficiary details and bank verification
- Code of conduct acknowledgment
- Proof-of-delivery (POD) and evidence acknowledgment
- Contractor agreement intake details
- Driver operating profile
- Vehicle capacity, insurance, and payout verification
Reviewing the forms in advance helps you prepare your information and documents, so the onboarding process goes faster.